PENN Warranty
At PENN® Fishing Tackle Mfg. Co., we’ve built our name on strength, reliability, and performance that stands up to the toughest fights on the water. That’s why we back our products with a limited warranty that reflects our commitment to serious anglers.
PENN® warrants that its products are free from defects in materials and workmanship for a period of one (1) year from the original date of purchase. This warranty applies to products purchased from authorized dealers and used under normal recreational conditions.
This warranty does not cover damage resulting from accident, misuse, neglect, improper care or maintenance, unauthorized modifications, or the normal wear and tear that comes with a well-fished reel or rod.
If your PENN® product has a defect covered by this warranty, return it to us or to your local authorized warranty center. For complete instructions, please contact us. You are responsible for all shipping, insurance, and transportation costs associated with sending the product in.
If the issue is covered by warranty, we’ll repair or replace the product—at our discretion—and send it back to you at no additional cost (including return shipping and insurance). If the issue falls outside of warranty coverage, we’ll repair it at a reasonable cost for parts, labor, and return shipping.
ALL WARRANTIES IMPLIED BY LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR FROM THE DATE OF PURCHASE. IN NO EVENT SHALL PENN FISHING TACKLE MFG. CO. BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY.
Some states do not allow limitations on the duration of implied warranties or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.
WHERE TO SEND YOUR REEL
Factory Service Department
PENN Fishing Tackle Mfg. Co.
3028 West Hunting Park Avenue
Philadelphia, PA 19132
(800) 892-5444
Please complete REPAIR FORM and include in with your reel when sending in for repair.
SELECT YOUR STATE TO FIND A LOCAL SERVICE CENTER
Alaska
B&J Sporting Goods
113 W Northern Lights Blvd
Suite J/K
Anchorage, AK 99503
(907) 274- 6113
California
Angler’s Choice
1910 Rosecrans Street
San Diego, CA 92106
(619) 223- 2324
Reel Tweeks
2201 N Lakewood Blvd STE D
#1869
Long Beach, CA 90815
www.reeltweeks.com
Connecticut
J&B Tackle Shop
25 Smith Ave
Niantic, CT 06357
(860) 739- 7419
Delaware
Old Inlet Bait & Tackle
25012 Coastal HWY
Rehoboth Beach, DE 19971
(302) 227- 7974
Florida
Platinum Parts & Service
4817 N. Lois Ave Suite 107
Tampa, FL 33614
(813) 358-1588
Half-Hitch Tackle & Marine
2206 Thomas Drive
Panama City, FL 32408
(850) 234-2621
The Tackle Box
1901 Overseas Hwy
Marathon, FL 33050
(305) 289-0540
Betts Fishing
8926 126th Ave N
Largo, FL 33773
(727) 518-7637
Carl’s Bait and Tackle
2510 Davie Blvd
Fort Lauderdale, FL 33312
(954) 581-8890
4 Reel Services
3100 S Congress Ave, Suite 7
Boynton Beach, FL 33426
(561) 509-9055
Reel & Rods Services, INC
13080 SW 248th Street, Bay #5
Princeton, FL 33032
(305) 223- 0811
Hawaii
S. Tokunaga Store
619 Manona Street
Hilo , HI 96720
(808) 935-6965
Hobbietat
1413 10th Ave
Honolulu, HI 96818
(808) 737-9582
Hana Pa’a
1733 Dillingham Blvd
Honolulu, HI 96819
(808) 845-1865
New Maui Fishing Supply
1823 Wells Street Suite #4
Wailuku, HI 96793
(808) 244-3449
Louisiana
Professional Sport Shop
920 Julia Street
New Orleans, LA 70113
(504) 522-3771
Maine
Luke’s Reel Repair
737 Alewive Road
Kennebunk, ME 04043
(207) 985-2492
Missouri
Outdoor World Repair
2300 E. Turner, Suite M
Springfield, MO 65898
(417) 873-5274
New Jersey
Fisherman’s Headquarters
280 West Ninth Street
Ship Bottom, NJ 8008
(609) 494-5739
Reel Seat
707 Union Ave
Brielle, NJ 8730
(732) 223-5353
Scott’s Bait and Tackle
945 Radio Rd
Little Egg Harbor, NJ 8087
(609) 296-1300
South Carolina
Haddrell’s Point Tackle
885 Ben Sawyer Blvd.
Mt. Pleasant, SC 29464
(843) 881-3644
Texas
Fishing Tackle Unlimited
12800 Gulf Freeway
Houston, TX 77034
(281) 481-6838
Roy’s Bait & Tackle
7613 South Padre Island Drive
Corpus Christi, TX 78412
(361) 992-2960
Southwestern Parts & Service
321 E NW Hwy
Grapevine, TX 76051
(214) 630-8161
Virginia
Princess Anne Dist. Co.
623 Virginia Beach Blvd
Virginia Beach, VA 23451
(757) 428-1000
Wisconsin
Mat’s Reel Repair
1961 US Hwy 45 N
Eagle River, WI 54521
(715) 337-2337
info@matsreelrepair.com
Canada
Mikes Reel Repair
#208-45910 Rowat Ave
Chilliwack, BC
V2P0L2
(604) 855-1119
Aikman Sporting Goods
3010 Novar Rd.
Mississagua, Ontario
ON L5B 1S4
(905) 277-3595
Rocky’s Tackle Repair
10 Kitchener Street, Building B
Orillia, Ontario L3V 6Z9
(705) 325-3526
Puerto Rico
The Tackle Box
105 Calle Doncella
San Juan, PR 00913
(787) 726-1662